The hospitality industry's rapid evolution provides career-seekers with tremendous opportunity-and unique challenges. Changes in the global economy, rising interest in ecotourism, the influence of internet commerce, and a myriad of other trends contribute to the dynamic nature of this exciting field. Introduction to Hospitality Management presents a thorough overview of historical perspectives, current trends, and real-world practices. Coverage of bar and restaurant management, hotel and lodging operations, travel and tourism, and much more gives students a comprehensive analysis of this rewarding field. Focusing on practicality, this text presents real-world examples of traditional methods alongside insightful discussions surrounding changes in consumer demands and key issues affecting the industry. The industry's multifaceted nature lends itself to broad exploration, and this text provides: • Clear guidance through topics related to foodservice operations, convention management, meeting planning, casino and gaming management, leadership and staffing, financial and business models, and promotion and marketing • Emphasis on career planning and job placement strategies, giving students a head start in charting their future in hospitality • A combination of Drs. Reynolds and Barrows' two leading textbooks, Introduction to Management in the Hospitality Industry and Introduction to the Hospitality Industry, into one cohesive, comprehensive edition • Substantial coverage of internet commerce and marketing • Case studies, including actual interviews with industry professionals, to reinforce primary learning objectives and build critical thinking skills • An emphasize on real-world skills and practical methods employed by management professionals • Methods to prepare students for job placement in multiple areas of the hospitality and tourism industry Introduction to Hospitality Management is an essential text for students learning about, or with an interest in, the hospitality industry. Written in a clear and accessible style, this important book leaves readers with a strong grasp of the topics and trends most important to a career in the hospitality industry
Preface
Acknowledgments
About the Authors
Part I: The Hospitality Industry
Chapter 1: The Hospitality Industry and You
Chapter 2: Growth and Change in the Hospitality Industry
Part II: Foodservice
Chapter 3: The Foodservice Industry
Chapter 4: Restaurant Operations
Chapter 5: Onsite Foodservice
Chapter 6: Beverages
Part III: Lodging
Chapter 7: The Lodging Industry
Chapter 8: Hotel and Lodging Operations
Chapter 9: Food and Beverages in Hotels
Part IV: Tourism
Chapter 10: The Tourism Industry
Chapter 11: Destinations: Tourism Generators
Chapter 12: Event Management
Part V: Management
Chapter 13: Accounting
Chapter 14: Human Resources
Chapter 15: Service Management
Chapter 16: Leadership and Management
Index
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