To use smart features (including streaming services) on this TV, you'll need to create or sign into a Samsung Account. Without signing in, you'll only have access to standard channels and external devices, like consoles or blu ray players.Before unpacking your shiny new TV, please read the instructions on the box to remove it safely and avoid putting any pressure on the screen. If you need to return it, please make sure the plug's not in front of the screen as this can damage it in transit.